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What if we’re going to have another warm winter? What if it’s never going to get cold again? What if there’s no such thing as a normal winter anymore? Maybe that’s just the summer heat talking. Maybe the past two warm winters in the U.S. were just a blip (the western U.S. had a cold […]
Month: July 2017
Managing Tank Monitors: Offline Alerts and Device Health
Managing all of your monitored tanks is easy with Generac’s tools for fuel suppliers. There are two key features in our Operations Portal app just for tank monitor device management: Portfolio Alerts for Offline, Deployment, and Threshold and the Device Health Icon. Here’s how you can take advantage of these two features immediately to be more aware […]
The Unwilling Will-Call
In a previous post, we looked at an aspect of the propane customer experience around customer demands for more control. The other side of that is a customer that wants to be more hands-off. Consider a couple of propane customers like these that you may know: Suburban homeowners, husband and wife with 3 kids, a […]
Customizing The Propane Customer Experience
Is there such a thing as the “propane customer experience”? You better believe there is. And if you’re not the one thinking about it, then one of your competitors definitely is. We’re not going to try help you define the entirety of your propane customer experience (from sign-up and installation to service and billing, there’s […]
I’ve never had a propane run-out. Why do I need a tank monitor?
I’ve got a bunch of propane appliances at my home. I use it for space and water heating, my stove in the kitchen is propane, I have a backup generator, a pool heater in the back yard, and my clothes dryer is connected too. My tank is massive, I’m already on automatic delivery, and I’ve […]
Who benefits more from tank monitors – fuel suppliers or homeowners?
We’ve written in the past about different types of propane users and their tank monitoring benefits – homeowners with pool heaters, commercial agricultural greenhouses, backup generators, second-homes, hardware stores with 20# BBQ refill stations, and restaurants & the hospitality industry. In those articles we talk mostly about what the fuel supplier gets out of using […]
Generac Propane Tank Monitors from Generac
We’re so proud to partner with Generac to provide propane tank monitors to homeowners with backup generators! Having a backup generator can increase your peace-of-mind that your family will always have power but only if you have fuel in your propane tank. Generac helps Generac ensure propane generators stay running with our cellular propane tank monitors and tank […]
Generac helps Generac ensure propane generators stay running
Re-printed announcement from Generac and Generac Fuel Tank Tech Ensures Propane Generators Stay Running Generac lets homeowners monitor propane tank levels from their smartphones WAUKESHA, Wis. — With as many as 40 percent of all home standby generators installed around the country running on liquid propane (LP) fuel, homeowners need to ensure that their LP tanks […]
Operations Portal: Device Health Icon
The information from a propane tank monitoring system can help a fuel supplier better schedule deliveries and prevent customer run-outs. You can check an individual customer tank level anytime from miles away. Once you’ve deployed 100’s or 1,000’s of tank monitors like some Generac users, the challenge becomes seeing a global view of all of your […]
Operations Portal: Portfolio Alerts for Offline, Deployment, and Threshold
Setting up user alerts is critical to fully take advantage of a propane tank monitoring system. Generac’s Operations Portal provides the ability to set up alerts either individually, monitor by monitor; or globally for the full portfolio of devices. At the portfolio level, operators can set up alerts and assign users ahead of deploying all […]