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This research is based off Generac’s proprietary data. It’s the result of viewing our anonymized aggregated daily readings from our propane tank monitors across the country. Part 1 in our research can be found here. Last week saw many states order non-essential businesses to close. This put significant strain on businesses throughout America and resulted […]
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How much is the coronavirus affecting propane gallons delivered?
The novel coronavirus has impacted everyone in the U.S. It has led our country to declare a National Emergency and caused the unfortunate cancelation of our industry’s national conference in Nashville. While propane’s essential status to keep people warm, keep them fed, and ensure reliable back-up power has been granted, we were curious how COVID-19 […]
A Letter From our CEO During This Difficult Time
As CEO, I wanted to provide you with a small slice of clarity during this difficult time for our customers and partners. First and foremost, our thoughts are with anyone who’s been impacted by the pandemic, directly or indirectly. For those who are sick, we extend our heartfelt wishes for a full recovery. And to those […]
Product Announcement: Smart Scheduling with Generac
As more fuel marketers rely on monitoring across more of their tanks, we are excited to announce Generac’s newest innovation, Smart Scheduling! A Real-Time Scheduler for Monitored Accounts Our new Smart Scheduling feature enables fuel marketers to plan ahead and schedule your deliveries directly in Generac. With this new feature, you can view deliveries and […]
Employee Spotlight: Sara Rose
Sara Rose is the product support and customer service lead at Generac. She leads her team in supporting customers in various ways including accessing resources we offer, troubleshooting any issues that arise, and training them on how to most effectively use our platform. Q) What would you say you do on a regular day at […]
Product Announcement: See The Efficiency of Every Delivery
Tank monitoring should help you drive down the delivery costs for your business. At Generac, we want to give you better control and insight into these costs with consistent improvements to our Delivery Efficiency Dashboards. Analyzing Efficiency Per Account AND Per Delivery Generac is the only tank monitoring solution where you can see a real-time […]
Product Announcement: Estimated Fill Date to Improve Real-Time Forecasting for Monitored Tanks
Real-time tank level is the most accurate view of your customer’s tanks but tank level percentage can only help you plan so much. As fuel marketers increasingly use real-time tank level in their delivery scheduling, Generac is committed to using these measurements to provide the most accurate forecasting methods to determine when to deliver. The […]
Product Announcement: Ullage To Know Where You Can Drop the Most Gallons
As fuel marketers look to use real-time tank level in their delivery scheduling, Generac is introducing Ullage as a way to know where you can drop the most gallons. Schedule based on Efficiency and Overall Gallons Ullage provides the amount of droppable gallons available for an account. With this knowledge, fuel marketers are able to […]
Product Announcement: Improve the Customer Experience with Easy Consumer Mobile App Invites
Did you know? A Consumer Mobile App that provides real-time tank level will makes a customer 3x more likely to recommend you to a friend and family member. Today, Generac is providing an easier way to get the mobile app into customer’s hands with the correct tank level information for their tank. Improving Customer Retention […]
Employee Spotlight: Peter Hairston
Peter Hairston is a Customer Success Manager here at Generac. He works with the Customer Success Team to ensure that customers receive the support and information they need to be as successful as possible. Q.) What exactly do you do at Generac? A.) I’m a part of the Customer Success Team so I work with […]