Software Portal

The New Portal Interface is Coming on August 15th!

The Generac Fuel Portal will get a new user interface (UI) on Tuesday, August 15th. The revamped interface will make it easier for our users to access the most relevant data from monitored accounts. Functional, user-friendly views will help you analyze customer data more effectively, and flexible reporting capabilities will enable your team to make […]

Increased Battery Life

Increased Battery Life and More Timely Alerts

This summer we will push a configuration update to your devices that will improve alerting timeliness and extend battery life to 10+ years! The following default device settings will be updated:  Devices will record tank level and check for alerts more often (every 4 hours)  Produces more timely alerts  More timely detection of rapid consumption  […]

Home Builder

How to Efficiently Deliver to Temp Heat Accounts this Winter

December 21 is the official start of winter, and temporary heat is once again a necessity on construction jobsites across much of the country. Temporary heat enables projects to stay on schedule throughout the winter, which is especially important as developers face a backlog of projects heading into 2023. Heat keeps workers warm of course, […]

Using Tank Monitors to Manage Inventory this Winter

The US propane market is preparing for a possible “Armageddon” heading into the winter months, according to a recent article by Bloomberg. NPGA reports that propane spot prices have recently been at their highest levels since February 2014. This fall’s high prices are being attributed to low inventories resulting from increased global demand, relatively flat […]

3 Ways the Pandemic has Worsened the Driver Shortage, and 3 Ways Tank Monitoring can Help

For years, industries across the board have been struggling to recruit truck drivers amidst a growing driver shortage. Factors such as an aging driver population, fewer drivers in the pipeline, and an under-representation of women and minorities in the field have made it increasingly difficult to hire and retain reliable drivers. This is especially true […]

Delivery Efficiency Dashboard

Product Announcement: See The Efficiency of Every Delivery

Tank monitoring should help you drive down the delivery costs for your business. At Generac, we want to give you better control and insight into these costs with consistent improvements to our Delivery Efficiency Dashboards. Analyzing Efficiency Per Account AND Per Delivery Generac is the only tank monitoring solution where you can see a real-time […]

Employee Spotlight: Chandra Little

Chandra Little is the Lead Mechanical Engineer here at Generac! She leads her team in the design and implementation of our tank monitors and moves us generationally forward as time goes by. Q) Tell me about where you’re from and how you ended up in Massachusetts? A) I grew up in Houston, Texas. I came […]

Chris Brablc Employee Spotlight

Employee Spotlight: Chris Brablc

Chris Brablc, a New York native turned Bostonian, is Generac’s Senior Director of Marketing. With his extensive background in the startup scene and killer marketing wisdom, Chris rises to the occasion when it comes to solving interesting challenges with the Generac Team! Q.) What brought you to Generac? A.) I met Amos, co-founder of Generac […]

The Driver Shortage: What is It and What Does It Mean for Your Propane Business?

Trying to hire more bobtail drivers but can’t find anyone to fill the job? Are you aware that there is a driver shortage across all industries? Even though there are more registered drivers than ever before, the demand for drivers is so high that there are not enough people to fill all the positions.  Why are […]

Customer_Success_Team_Tank_Utility

Tank’s new Customer Success team drives ROI for customers in three key steps

With lots of companies offering tank monitoring solutions, it’s hard to know which to choose. Do you select based on lowest cost, best connectivity for remote locations, or customer service? At Generac, we’re raising the bar. We created a Customer Success team to partner with our clients one-on-one, empowering them to  hit their goals and […]