Increased Battery Life

Increased Battery Life and More Timely Alerts

This summer we will push a configuration update to your devices that will improve alerting timeliness and extend battery life to 10+ years! The following default device settings will be updated:  Devices will record tank level and check for alerts more often (every 4 hours)  Produces more timely alerts  More timely detection of rapid consumption  […]

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How to Efficiently Deliver to Temp Heat Accounts this Winter

December 21 is the official start of winter, and temporary heat is once again a necessity on construction jobsites across much of the country. Temporary heat enables projects to stay on schedule throughout the winter, which is especially important as developers face a backlog of projects heading into 2023. Heat keeps workers warm of course, […]

2 Major Reasons to Consider Using Tank Monitors on New Customers

Many new customers view their first year of service with a new fuel supplier as a trial-run. They may be wondering, “Will my new supplier overcharge me?” “Are they responsive?” “Will they let me run out of gas?” It is crucial for your company to provide excellent service during this first year to keep the […]

Customer_Success_Team_Tank_Utility

Tank’s new Customer Success team drives ROI for customers in three key steps

With lots of companies offering tank monitoring solutions, it’s hard to know which to choose. Do you select based on lowest cost, best connectivity for remote locations, or customer service? At Generac, we’re raising the bar. We created a Customer Success team to partner with our clients one-on-one, empowering them to  hit their goals and […]

Propane Consumer Mobile App

Generac Launches new Consumers Feature to better engage propane customers

At Generac, we believe that the relationship with the customer is by far the most important reason why customers stay with a delivered fuel supplier. That’s why we are introducing our Consumers feature within the Generac Operations Portal. With the Consumers feature, propane marketers will be able to invite and track engagement of consumers within […]