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We are excited to announce the launch of our Bi-directional Integration with Cargas Energy. While our integration with Cargas has been around for a long time, sometimes the changes that take place under the hood are the most important. We just released a major update to how this works and wanted to share how it […]
Category: Product Updates
Announcements on Generac products including tank monitoring devices, apps, and ops portal.
Generac Launches new Consumers Feature to better engage propane customers
At Generac, we believe that the relationship with the customer is by far the most important reason why customers stay with a delivered fuel supplier. That’s why we are introducing our Consumers feature within the Generac Operations Portal. With the Consumers feature, propane marketers will be able to invite and track engagement of consumers within […]
Generac Introduces Their Propane Delivery Efficiency and Benchmarking Dashboards
April 3, 2018 (BOSTON, MA) – Generac, the leader in complete tank monitoring solutions, is announcing the launch of their Efficiency and Benchmarking Dashboards, an extension of their solution that includes hardware, software, and a consumer-facing mobile app along with marketing services for its customers. The launch will come at the 2018 NPGA Southeastern Convention […]
Operations Portal: Reviewing Your Most Efficient Deliveries
Reviewing your most (and least) efficient deliveries is easy in the Generac Operations Portal. Simply click on the Deliveries menu after logging in to the Operation Portal. Scroll down on the page and you’ll see two heat maps. The blue heat map on the right shows the top 20% of your customers with the most […]
Generac Propane Tank Monitors from Generac
We’re so proud to partner with Generac to provide propane tank monitors to homeowners with backup generators! Having a backup generator can increase your peace-of-mind that your family will always have power but only if you have fuel in your propane tank. Generac helps Generac ensure propane generators stay running with our cellular propane tank monitors and tank […]
Operations Portal: Device Health Icon
The information from a propane tank monitoring system can help a fuel supplier better schedule deliveries and prevent customer run-outs. You can check an individual customer tank level anytime from miles away. Once you’ve deployed 100’s or 1,000’s of tank monitors like some Generac users, the challenge becomes seeing a global view of all of your […]
Operations Portal: Portfolio Alerts for Offline, Deployment, and Threshold
Setting up user alerts is critical to fully take advantage of a propane tank monitoring system. Generac’s Operations Portal provides the ability to set up alerts either individually, monitor by monitor; or globally for the full portfolio of devices. At the portfolio level, operators can set up alerts and assign users ahead of deploying all […]
Operations Portal: Configuring Tank Groups
Generac has just added a new feature for users of the Supplier Operations Portal to configure tank groups as clusters of monitoring devices. This is commonly used in situations where you have multiple branches, zones, or subsets of customers that you’d like to link together and filter on. Configuring Tank Groups Step-By-Step For more detailed instructions, […]
Generac + ADD Systems Release New Software Integration
Generac and ADD Systems are happy to announce that ADD Energy E3® with ADD’s SmartConnect tank monitoring API now works seamlessly with tank monitors from Generac. Real-time tank level data from Generac’s cellular tank monitors and portal software is instantly connected and automatically shared with ADD Energy E3 via SmartConnect. This integration makes it easier than […]
New WiFi Tank Monitor
The best WiFi tank monitor just got even better! What makes our newest WiFi tank monitor better? You’ll get the same great experience through our iPhone or Android apps, and the physical hardware is now more durable and easier to install! Improvements include: Intuitive multi-colored LED feedback for the setup process Quick tank mounting with […]