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The evolution of mobile technologies has become a recurring cycle of replacing older generation networks with more advanced ones. And it’s happening fast. With billions of people now reliant on daily network access, it is creating a higher demand for better and more reliable networks. This is leading service providers like Verizon and AT&T to […]
Category: Tips and Information
Details on tank monitoring best practices as well as how-to’s for using Generac products.
6 Propane Customers That Need Tank Monitoring
Competition for propane customers is fierce, however, it’s not just the product that customers buy but the relationship. It’s no secret that customer stickiness is measured on this relationship and it hinges on transparency and delivery on the promise of “we will keep you full!” Fail that and you’ll experience churn. Succeed and you’ll see […]
Tank Monitoring for Temp Heat Accounts
Temporary propane heaters (aka temp heat) help to provide warm, dry air through the winter months for a variety of applications. For new construction and remodeling with masonry and concrete work or indoor finish work and painting, temp heat helps contractors work year round. The systems in these cases are providing tight temperature control and […]
What if it’s never cold again?
What if we’re going to have another warm winter? What if it’s never going to get cold again? What if there’s no such thing as a normal winter anymore? Maybe that’s just the summer heat talking. Maybe the past two warm winters in the U.S. were just a blip (the western U.S. had a cold […]
Managing Tank Monitors: Offline Alerts and Device Health
Managing all of your monitored tanks is easy with Generac’s tools for fuel suppliers. There are two key features in our Operations Portal app just for tank monitor device management: Portfolio Alerts for Offline, Deployment, and Threshold and the Device Health Icon. Here’s how you can take advantage of these two features immediately to be more aware […]
The Unwilling Will-Call
In a previous post, we looked at an aspect of the propane customer experience around customer demands for more control. The other side of that is a customer that wants to be more hands-off. Consider a couple of propane customers like these that you may know: Suburban homeowners, husband and wife with 3 kids, a […]
Customizing The Propane Customer Experience
Is there such a thing as the “propane customer experience”? You better believe there is. And if you’re not the one thinking about it, then one of your competitors definitely is. We’re not going to try help you define the entirety of your propane customer experience (from sign-up and installation to service and billing, there’s […]
I’ve never had a propane run-out. Why do I need a tank monitor?
I’ve got a bunch of propane appliances at my home. I use it for space and water heating, my stove in the kitchen is propane, I have a backup generator, a pool heater in the back yard, and my clothes dryer is connected too. My tank is massive, I’m already on automatic delivery, and I’ve […]
Who benefits more from tank monitors – fuel suppliers or homeowners?
We’ve written in the past about different types of propane users and their tank monitoring benefits – homeowners with pool heaters, commercial agricultural greenhouses, backup generators, second-homes, hardware stores with 20# BBQ refill stations, and restaurants & the hospitality industry. In those articles we talk mostly about what the fuel supplier gets out of using […]
Fuel Delivery Efficiency Analysis Series: New Customer Check-Up
This article is part of our series on fuel delivery efficiency. Generac offers every customer our detailed Delivery Efficiency Analysis Report using their delivery history data. The report helps fuel suppliers to benchmark their performance and find ways to improve efficiency and reduce costs. Fuel Delivery Efficiency Series: Fuel Delivery Efficiency Analysis Overview Average Drop Size – […]