When should I fill a customer’s tank? This is the fuel delivery conundrum in a nutshell. If you deliver too early or often, you can leave margin on the table for the customer with inefficient drops. If you wait too long, you may decrease your truck rolls but increase the likelihood that a customer runs […]
Tag: propane tank monitoring
6 Propane Customers That Need Tank Monitoring
Competition for propane customers is fierce, however, it’s not just the product that customers buy but the relationship. It’s no secret that customer stickiness is measured on this relationship and it hinges on transparency and delivery on the promise of “we will keep you full!” Fail that and you’ll experience churn. Succeed and you’ll see […]