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The Generac Fuel Portal will get a new user interface (UI) on Tuesday, August 15th. The revamped interface will make it easier for our users to access the most relevant data from monitored accounts. Functional, user-friendly views will help you analyze customer data more effectively, and flexible reporting capabilities will enable your team to make the most efficient deliveries yet.
With the new Portal layout you will be able to:
- Utilize the “Accounts” View to sort customers by tank level or estimated fill date, and filter by keyword, such as customer name or location, to quickly find relevant accounts
- Dig deep into device-level details in the “Live Reporting” View where you can:
- Filter accounts by usage type, monitor type, and active vs inactive monitors
- Sort accounts using configurable column criteria and reporting presets
- Quickly filter live reports with intuitive tools and filter tags that be downloaded and shared with your team
- Filter and locate devices in the new Map view
- Leverage data visualizations in the “Portfolio” View to get a snapshot of your connected, deployed, and active monitors
Is the Portal Website URL Changing?
No, you will still access the Generac Fuel Portal through portal.generacfuel.com.
If you have been using the new portal through beta.generacfuel.com you will also be in the right place.
How Can I Learn More about the Changes?
A guided Portal walkthrough will show you all the newly-released features and exactly where everything is located within the new layout.
If you have any questions, please contact your Customer Success Manager or reach out to our Support Team at tankutility.support@generac.com.
Can I Still Use the Old Portal Interface?
After 8/15, access to the current Generac Fuel Portal interface will still be available for a limited time through the URL legacy.generacfuel.com
What if I Have Questions or Feedback?
We would love to hear from you! Your questions and feedback will help us deliver the best possible experience.
For questions, please contact your Customer Success Manager or reach out to our Support Team at tankutility.support@generac.com.
To submit feedback, email our Product Team at tankutility.product@generac.com.