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This summer we will push a configuration update to your devices that will improve alerting timeliness and extend battery life to 10+ years! The following default device settings will be updated: Devices will record tank level and check for alerts more often (every 4 hours) Produces more timely alerts More timely detection of rapid consumption […]
Tag: propane customers
How to Efficiently Deliver to Temp Heat Accounts this Winter
December 21 is the official start of winter, and temporary heat is once again a necessity on construction jobsites across much of the country. Temporary heat enables projects to stay on schedule throughout the winter, which is especially important as developers face a backlog of projects heading into 2023. Heat keeps workers warm of course, […]
2 Major Reasons to Consider Using Tank Monitors on New Customers
Many new customers view their first year of service with a new fuel supplier as a trial-run. They may be wondering, “Will my new supplier overcharge me?” “Are they responsive?” “Will they let me run out of gas?” It is crucial for your company to provide excellent service during this first year to keep the […]
2 Ways to Make Propane Feel like a Monthly Utility for Homebuyers New to Delivered Fuels
Changes brought on by the COVID-19 pandemic have led droves of Americans to flee cramped cities in search of more affordable and spacious homes in rural and suburban areas. The number of people who relocated from big cities to small and midsize metro areas rose 23% in 2020. And with record-low inventory and sky-high prices, […]
Tank’s new Customer Success team drives ROI for customers in three key steps
With lots of companies offering tank monitoring solutions, it’s hard to know which to choose. Do you select based on lowest cost, best connectivity for remote locations, or customer service? At Generac, we’re raising the bar. We created a Customer Success team to partner with our clients one-on-one, empowering them to hit their goals and […]
Generac Launches new Consumers Feature to better engage propane customers
At Generac, we believe that the relationship with the customer is by far the most important reason why customers stay with a delivered fuel supplier. That’s why we are introducing our Consumers feature within the Generac Operations Portal. With the Consumers feature, propane marketers will be able to invite and track engagement of consumers within […]