ShopGenerac Fuel Portal Updates: SMS Alerts Setup and Opt-In Background: The digital service platform on which the Generac Fuel Portal relies for SMS (text message) alerts and notifications to our customers has discontinued the former method used for SMS alerting, called “Email-to-SMS gateways”, requiring a new and, consequently, better SMS alerting method to be built. […]
Author: Christine Adams
The New Portal Interface is Coming on August 15th!
The Generac Fuel Portal will get a new user interface (UI) on Tuesday, August 15th. The revamped interface will make it easier for our users to access the most relevant data from monitored accounts. Functional, user-friendly views will help you analyze customer data more effectively, and flexible reporting capabilities will enable your team to make […]
Increased Battery Life and More Timely Alerts
This summer we will push a configuration update to your devices that will improve alerting timeliness and extend battery life to 10+ years! The following default device settings will be updated: Devices will record tank level and check for alerts more often (every 4 hours) Produces more timely alerts More timely detection of rapid consumption […]
How to Efficiently Deliver to Temp Heat Accounts this Winter
December 21 is the official start of winter, and temporary heat is once again a necessity on construction jobsites across much of the country. Temporary heat enables projects to stay on schedule throughout the winter, which is especially important as developers face a backlog of projects heading into 2023. Heat keeps workers warm of course, […]
3 Reasons Tank Monitors Should be Part of Your Preparedness Plan
After active hurricane seasons in both 2020 and 2021, the National Oceanic and Atmospheric Administration (NOAA) is yet again predicting an “above-average” 2022 hurricane season. This year NOAA predicts 14 to 21 named storms, including three to six major hurricanes. The official Atlantic hurricane season runs June 1 to Nov. 30, but hurricanes and severe […]
Tools to Keep in Your Maintenance Kit
After a busy heating season, the slower summer months are usually a good time to focus on equipment maintenance. As your techs head out to service furnaces, gas logs, generators, water heaters, and other propane appliances, don’t forget to make sure your tank monitors are in great shape as well. Whether you are planning a big […]
How Tank Monitors Can Help You Offset Diesel Price Increases
While propane marketers continue to navigate challenges such as an ongoing driver shortage and high steel prices, they now face yet another blow to the bottom line: diesel prices. The price of diesel reached its peak average in March at $5.25/gallon. This was up from $4.06/gal at the beginning of the month, $3.74/gal at the beginning […]
Generac unveils the LTE Multi-Carrier Tank Monitor with autonomous network switching capabilities for the ultimate in reliability and connectivity
Generac today announces the launch of its new LTE Multi-Carrier tank monitor, the first monitor on the market to enable autonomous switching between multiple cellular carriers. The all-new upgraded LTE Multi-Carrier tank monitor has been engineered with eSIM technology, making it capable of automatically connecting to and switching between the four major US carriers – […]
Using Tank Monitors to Manage Inventory this Winter
The US propane market is preparing for a possible “Armageddon” heading into the winter months, according to a recent article by Bloomberg. NPGA reports that propane spot prices have recently been at their highest levels since February 2014. This fall’s high prices are being attributed to low inventories resulting from increased global demand, relatively flat […]
2 Major Reasons to Consider Using Tank Monitors on New Customers
Many new customers view their first year of service with a new fuel supplier as a trial-run. They may be wondering, “Will my new supplier overcharge me?” “Are they responsive?” “Will they let me run out of gas?” It is crucial for your company to provide excellent service during this first year to keep the […]