ShopGenerac Fuel Portal Updates: SMS Alerts Setup and Opt-In Background: The digital service platform on which the Generac Fuel Portal relies for SMS (text message) alerts and notifications to our customers has discontinued the former method used for SMS alerting, called “Email-to-SMS gateways”, requiring a new and, consequently, better SMS alerting method to be built. […]
Category: Product Updates
Announcements on Generac products including tank monitoring devices, apps, and ops portal.
The New Portal Interface is Coming on August 15th!
The Generac Fuel Portal will get a new user interface (UI) on Tuesday, August 15th. The revamped interface will make it easier for our users to access the most relevant data from monitored accounts. Functional, user-friendly views will help you analyze customer data more effectively, and flexible reporting capabilities will enable your team to make […]
Increased Battery Life and More Timely Alerts
This summer we will push a configuration update to your devices that will improve alerting timeliness and extend battery life to 10+ years! The following default device settings will be updated: Devices will record tank level and check for alerts more often (every 4 hours) Produces more timely alerts More timely detection of rapid consumption […]
Generac unveils the LTE Multi-Carrier Tank Monitor with autonomous network switching capabilities for the ultimate in reliability and connectivity
Generac today announces the launch of its new LTE Multi-Carrier tank monitor, the first monitor on the market to enable autonomous switching between multiple cellular carriers. The all-new upgraded LTE Multi-Carrier tank monitor has been engineered with eSIM technology, making it capable of automatically connecting to and switching between the four major US carriers – […]
Generac launches delivery ticket creation with Cargas Energy integration
Generac’s best-in-class integration with Cargas Energy is getting even better. Last year, we introduced the first tank monitoring bi-directional integration with Cargas – making it fast and easy to add account information to Generac from Cargas. We’re taking that even further by enabling you to schedule deliveries in Cargas directly from Generac – using the […]
Product Announcement: Smart Scheduling with Generac
As more fuel marketers rely on monitoring across more of their tanks, we are excited to announce Generac’s newest innovation, Smart Scheduling! A Real-Time Scheduler for Monitored Accounts Our new Smart Scheduling feature enables fuel marketers to plan ahead and schedule your deliveries directly in Generac. With this new feature, you can view deliveries and […]
Product Announcement: See The Efficiency of Every Delivery
Tank monitoring should help you drive down the delivery costs for your business. At Generac, we want to give you better control and insight into these costs with consistent improvements to our Delivery Efficiency Dashboards. Analyzing Efficiency Per Account AND Per Delivery Generac is the only tank monitoring solution where you can see a real-time […]
Product Announcement: Estimated Fill Date to Improve Real-Time Forecasting for Monitored Tanks
Real-time tank level is the most accurate view of your customer’s tanks but tank level percentage can only help you plan so much. As fuel marketers increasingly use real-time tank level in their delivery scheduling, Generac is committed to using these measurements to provide the most accurate forecasting methods to determine when to deliver. The […]
Product Announcement: Ullage To Know Where You Can Drop the Most Gallons
As fuel marketers look to use real-time tank level in their delivery scheduling, Generac is introducing Ullage as a way to know where you can drop the most gallons. Schedule based on Efficiency and Overall Gallons Ullage provides the amount of droppable gallons available for an account. With this knowledge, fuel marketers are able to […]
Product Announcement: Improve the Customer Experience with Easy Consumer Mobile App Invites
Did you know? A Consumer Mobile App that provides real-time tank level will makes a customer 3x more likely to recommend you to a friend and family member. Today, Generac is providing an easier way to get the mobile app into customer’s hands with the correct tank level information for their tank. Improving Customer Retention […]